Caregiver Rights & Responsibilities
Tiamo Health Care-Caregiver Rights & Responsibilities
At Tiamo Health Care, we believe our caregivers are the heart of our service. To provide excellent care, caregivers must feel respected, supported, and valued. This policy outlines the rights our caregivers are entitled to, along with the responsibilities they hold in delivering safe and compassionate care.
Caregiver Rights
As a caregiver with Tiamo Health Care, you have the right to:
- Respect and Dignity
- Be treated with courtesy and respect by clients, their families, and the agency.
- Work in an environment free from abuse, harassment, or discrimination.
- Be treated with courtesy and respect by clients, their families, and the agency.
- Safety and Protection
- Work in a safe environment, with clients expected to maintain conditions that do not endanger your well-being.
- Refuse unsafe tasks that fall outside the scope of your assigned duties or compromise your health.
- Work in a safe environment, with clients expected to maintain conditions that do not endanger your well-being.
- Fair Compensation and Benefits
- Receive timely and accurate payment for services provided.
- Be informed clearly about wages, schedules, and agency policies.
- Receive timely and accurate payment for services provided.
- Training and Support
- Receive proper orientation, ongoing training, and guidance necessary to perform your role effectively.
- Access supervisory support when challenges or concerns arise in the workplace.
- Receive proper orientation, ongoing training, and guidance necessary to perform your role effectively.
- Communication
- Report concerns or grievances to the agency without fear of retaliation.
- Have input into your schedule, assignments, and care planning when possible.
- Report concerns or grievances to the agency without fear of retaliation.
Caregiver Responsibilities
As a caregiver representing Tiamo Health Care, you are expected to:
- Professional Conduct
- Arrive on time and perform assigned duties with professionalism and integrity.
- Follow agency policies, procedures, and ethical standards at all times.
- Arrive on time and perform assigned duties with professionalism and integrity.
- Compassionate Care
- Treat all clients with dignity, respect, and kindness.
- Provide care that aligns with each client’s individualized plan and preferences.
- Treat all clients with dignity, respect, and kindness.
- Confidentiality
- Protect client information in compliance with our Privacy Policy and applicable laws.
- Never disclose personal or health-related details outside of authorized channels.
- Protect client information in compliance with our Privacy Policy and applicable laws.
- Communication
- Report promptly any changes in a client’s condition, environment, or behavior to supervisors.
- Inform the agency of scheduling conflicts, lateness, or inability to fulfill an assignment as soon as possible.
- Report promptly any changes in a client’s condition, environment, or behavior to supervisors.
- Safety and Accountability
- Maintain a safe environment during care delivery.
- Use good judgment in emergencies and follow established safety protocols.
- Maintain a safe environment during care delivery.
- Continuous Improvement
- Participate in training sessions and professional development opportunities provided by the agency.
- Be open to feedback and committed to improving service delivery.
- Participate in training sessions and professional development opportunities provided by the agency.
Our Commitment to Caregivers
Tiamo Health Care recognizes that the quality of care we provide to clients depends on the dedication and well-being of our caregivers. We are committed to supporting you with respect, fair treatment, and resources to thrive in your role while upholding the values of Love, Care & Compassion.