Notice of Non-Discrimination
Notice of Non-Discrimination-Tiamo Health Care Effective: 9/2025
Tiamo Health Care complies with applicable federal and state civil rights laws and does not discriminate in admissions, employment, or service delivery on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
We do not exclude individuals or treat them differently because of any of the above characteristics. Tiamo Health Care is committed to providing an inclusive, respectful, and supportive environment for all clients, staff, and community partners.
Language Assistance Services & Auxiliary Aids
To ensure equal access to our services, Tiamo Health Care provides free aids and services for individuals with disabilities or those whose primary language is not English (LEP – Limited English Proficiency), such as:
- Qualified sign language interpreters.
- Written information in accessible formats (large print, audio, electronic, or other alternative formats).
- Language interpretation services through Language Line Services (http://www.languageline.com | 1-800-752-6096).
- Information translated into other languages when needed.
These services are available free of charge when necessary for effective communication.
If you require these services, please contact Tiamo Health Care at:
📞 (585) 500-CARE(2273)
📧 info@tiamohealthcare.com
Filing a Grievance
If you believe that Tiamo Health Care has failed to provide these services or has discriminated in any way based on race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you may file a grievance.
You can submit a grievance:
- By mail, email, or in person to Tiamo Health Care’s Civil Rights Coordinator.
- Assistance is available to help you complete a grievance if needed.
Tiamo Health Care
2956 St. Paul, Rochester, New York 14617
Email: info@tiamohealthcare.com
Tel: (585) 500-CARE(2273)
Filing a Civil Rights Complaint with the U.S. Department of Health & Human Services
You also have the right to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). Complaints may be submitted electronically, by mail, or by phone:
- Online: OCR Complaint Portal
- Mail:
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Avenue SW, Room 509F
HHH Building, Washington, D.C. 20201
Phone: 1-800-368-1019 | TDD: 1-800-537-7697